Published on May 27, 2020

Global Mobility Updates—Industry Insights
By CapRelo

With lockdown measures being relaxed in phases, we are observing an uptick in moving activity. 

Questions on specific cases should continue to be directed to your Client Services contact or to


Contact us with your COVID-19 related mobility questions>>


Many clients are beginning to transition employees back into the office in a modified manner that accounts for social distancing and employee safety.  

  • Book your move in advanceTraditionally most household good movers were able to book with limited notice. This is changing, and we anticipate rolling blackout periods as states open up and demand increases. 
  • Safety protocols must be in place. Impacts of COVID-19 still abound. Social distancing, personal protective equipment (PPE), and virtual tools are here to stay.  
  • Expect some exceptions. Extension requests will continue as delays are still occurring. Employees may elect to drive rather than fly. Assignees may no longer be comfortable with public transportation in areas where this was typically expected. 
  • Use this time to develop policies and procedures. Review and develop state of emergency policies and procedures for assignees. Be ready. With the possibility of a second wave of virus-related challenges later in the year, now is the time to make plans and review contingencies.  

One of our valued partners, Interconex Global Moving Solutions, maintains a status list (by country) of border restrictions, port closures, and Household Goods (HHG) services. Below are a few recent updates to note: 

  • CR-border-restrictions-covid-19-industry-insightsItaly– As of May 13, 2020, HHG moves are possible, with the strict adherence to protection guidelines and the completion of additional government forms and partnedocuments.
  • Germany– As of May 12, 2020, moving services within Germany are operational; Intra Europe shipments depend on the origin/destination country. Transit times are longer than usual; shipments can be brought into bonded warehouses. 
  • Philippines– As of May 12, 2020, Modified Enhanced Community Quarantine in National Capital Region including Manila. Guidelines limited to movement within the zone for obtaining essential services and work. 
  • Switzerland– As of May 13, 2020, HHG moves can take place within Switzerland, including certain border crossings. The number of destinations which have direct flights from Switzerland has been limited since mid-March. Non-Swiss citizens without valid work permits may not enter the country 
  • United Kingdom– As of May 14, 2020, the government has amended the Coronavirus regulations to make clear that people who wish to move home can do so. Please note however that this guidance relates only to work to be carried out in England. 

With an increase in digital technologies supporting relocation, and real estate transactions in particular – it’s time to ensure your IT systems are secure. 

According to the Cybersecurity and Infrastructure Security Agency (CISA), the U.S. Government has reported on vulnerabilities being routinely exploited in 2020:   

  • Targeting of unpatched Virtual Private Network (VPN) vulnerabilities.   
  • Changes in working arrangements, including the rollout of widespread remote capabilities, led many organizations to quickly rollout cloud collaboration services. Due to the rapid deployment, there may have been oversights in security configurations which have now become a target. 
  • Cybersecurity weaknesses have continued to make organizations susceptible to ransomware attacks in 2020. 
  • Organizations are strongly encouraged to increase efforts to patch their systems and implement programs to keep system patching up to date. 

For an update from Asia, our partner, Relo Network Asia, has issued a revised format of their COVID-19 report to better highlight information critical to response and recovery.

  • The report focuses on service, borders, immigration, international schools, arrivals, and lifestyle categories and can be accessed here

CapRelo is actively monitoring all cases to determine how moves will be impacted. The safety and care of our employees, clients and customers are our highest priority. We will continue to share our observations as it pertains to the relocation landscape.   

With changes coming frequently, questions on specific cases should continue to be directed to your Client Services contact or to 

To access previous CapRelo updates, please visit our resource center:

Visit the CapRelo Resource Center


LEGAL DISCLAIMER: The statements above are not intended as a substitute for legal and/or tax advice. CapRelo is not responsible for any loss or implication arising from reliance on these statements.


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