CapRelo Blog

Incorporate Technology & Human Touch in Your Global Mobility Program

Posted by Amy Mergler on Thu, Oct 18, 2018

Modern communication technology illustration with mobile phone and high tech background

According to research from the U.S. Census Bureau, an estimated 22 million Americans relocated in 2017. It is likely many of them leveraged some form of relocation technology to manage their respective moves. After all, mobile users downloaded more than 175 billion mobile applications globally in 2017 to help manage their everyday activities, according to App Annie. This collective zeal for technological convenience has affected how people manage their relocation activities.

While relocation apps and portals ease and expedite some parts of the relocation process, they are not all-encompassing: There are variables that even the most advanced technology cannot address, including the emotional upheaval that occurs when relocation becomes reality.

For this reason, it is important for businesses that manage employee relocation and assignment activities to partner with mobility management providers that take a measured approach wherein technology and personal interaction are both available when needed. This sort of balance increases employee comfort and allows the company to deal more effectively with the unexpected hiccups that inevitably unfold during corporate-sponsored moves.

The Danger of Standalone Technology

Mobile applications and other technology solutions have transformed how people perform common tasks. Often, these tools streamline once time-consuming activities through automated features. Additionally, these features can make it easier for multiple business units involved with employee relocations to keep track of progress and monitor costs. A Society for Human Resource Management (SHRM) study showed that 60 percent of corporate leaders believed online resources would drastically improve existing company relocation strategies. Improving relocation strategies, however, is far different from improving the total relocation experience, including dealing with relocating employees, external vendors and mobility management providers. This is where technology alone can fall short of a balanced approach.

In addition to moving information between the appropriate parties and tracking expenses, businesses must be prepared to address complications that software simply cannot. For example, a technology-only solution will not help relieve the anxiety a relocating employee might feel when faced with managing all of the tasks associated with moving the family and household to a new city. In these moments, human support is critical. Relocation technology solutions, while helpful, offer little aid in such situations. To effectively manage these scenarios, a company must rely on experience, knowledge and empathy. Just one negative relocation experience can make talent less likely to accept an assignment or transfer offer, whether they were directly involved or if they heard about it “through the grapevine.”

Balancing High-Tech & High-Touch Relocations

Topics: relocation technology, mobility technology, relocation counselors, global mobility management, mobility management

Streamline Global Mobility Success: Increase Efficiency and Lessen Risk

Posted by Amy Mergler on Mon, Jul 02, 2018

Process Optimization on the Mechanism of Metal Gears.All successful endeavors are the result of an efficient operation or organization. Coherence, order and precision oil the wheels of process and reveal the value of efficiency. A company with high organizational capacity is one that can deliver. This is especially true for global mobility management.

When you engage with a successful mobility management firm, you reap the benefits of solution-based practices, better focus and a strong and vetted support network. Outsourcing your mobility management services takes the heavy lifting off of your hands so you can spend time and resources on the big picture: continuing your company's success. Ultimately, handing over the reins to a trusted and seasoned mobility company provides faster decision-making capabilities, quicker response times and a significantly reduced exposure to the risks involved in this process. 

A professional and experienced global mobility management company streamlines all internal business processes and becomes your number one resource for a smooth transition.

Efficiency Matters

Citing research that close to 50% of employees are still under the impression that global mobility management services are intended merely for supporting those relocating, HRO Today reported that providing strategic and expert advice to company leaders and stakeholders should now be an expectation in the industry. Rather than waste time and resources on an overly bureaucratic and complex system, you want a mobility management company that gets things done in a smart, fast and practical manner. You also want a provider that can deliver on tactical analysis benefiting your company's business decisions, talent acquisition and bottom line.

Consider the benefits your company can gain by working with a reputable global mobility management company:

1. Response Time

Working with a global mobility management company that understands your organization and its specific needs fosters a trusted partnership. The opportunity to build a relationship with a seasoned single point of contact who identifies with your company's unique strategies can really set a mobility company apart from the competition. Having that single point of contact is not just beneficial for human resources and company leaders, but for the relocating employee as well.

2. Streamlined Solutions

When you're in the midst of a relocation, there can be a lot of moving pieces and important milestones. Regardless of what you're managing, you need a digital solution that offers quick, easy and seamless access to all of your information in one place. It is essential to have data for suppliers and orders, taxes and payroll, and policies and process controls under one roof to manage relocations efficiently. Furthermore, when integrating sensitive data, it is also imperative to ensure the protection of the company and your employees.

A streamlined solution can help automate tasks and processes while keeping your company on track to reach financial goals, deadlines and business objectives.

3. Alignment with Business Strategy

As detailed by Deloitte in its "Global Business Driven HR Transformation" report, global mobility management solutions are no longer effective as a one-size-fits-all formula. Instead, a carefully crafted plan specifically tailored to your business needs is essential to achieve your goals and bolster talent development, helping to ensure success before, during and after the relocation. When a global mobility management company is efficient in its operations, companies can benefit from the focus on unique strategies and goals, as well as most cost-effectively utilizing existing talent.

Global mobility management companies capable of delivering knowledgeable and seasoned guidance to your organization are crucial in matching business and talent development, according to Deloitte's findings. Proper guidance ensures that relocations and assignments are based on insightful research and planning, sending the right employees on the right endeavors.

According to The Society for Human Resource Management (SHRM), talent management ranks as the number one worry among most companies. The data highlights the need for a global mobility management company to work successfully in tandem with an organization's existing talent management program. This supplements the current initiatives to boost productivity and drive competition.

4. Reduced Risk

Rather than trying to navigate compliance, legalities and the fine print on your own, work with the expert itself: a global mobility management company. Collaborating with a group of experienced professionals that will dive right in and get the job done not only increases efficiency, but lowers risk as well.

According to calculations from FIDI (the largest global alliance of professional international moving and relocation companies), failed overseas assignments are not uncommon and they can result in costly financial burdens of up to US $400,000. When you include airfare, salary and bonuses, school tuition, housing costs, transportation needs, visa fees, ancillary charges and the taxes associated with these reimbursements, mobility is an expensive investment for any company to make. To help secure a return on this investment, it's imperative to partner with an experienced, trusted and efficient global mobility management company.

Leaning on the expertise of a global mobility management company can make a positive difference in the moving and adjustment period for employees. As Deloitte explains, professional services and resources that help employees and their families during a relocation are much more likely to reduce the risk of failed assignments.

 

When you want your company's business to continue full steam ahead during a relocation, engaging with an efficient global mobility management company can help deliver ideal response times, streamlined solutions, alignment with your business strategy and reduced risk. When you choose the right mobility management partner, you can be confident your business will meet or surpass its goals.

Streamline Success

Topics: global mobility, mobility management company, mobility management, global mobility management, global mobility management company

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